Outsourcing transactions—whether they relate to information technology or business process—frequently pose complex legal and business challenges. Our team prides itself on resolving these challenges with practical and creative solutions that address the needs of all parties involved. Our experience representing both customers and service providers gives us unique insight into the critical issues facing each side—making the entire process less adversarial and enabling us to close deals quickly and in a cost-effective manner.
In addition to our understanding of both sides of the table, our attorneys bring to every deal exceptional experience, superior client service, and unparalleled expertise and business savvy in both IT/telecommunications and business process outsourcing. Drawn from our technology transactions, business, compensation and benefits, tax, and international practice groups, our outsourcing specialists are considered among the best technology attorneys in the world.
Whether we are working on full-scope IT agreements or business process transactions, our thorough understanding of best business practices; information technology systems, software and related services; and the problems companies may encounter ensures we can communicate effectively with our clients’ subject matter experts and technology advisors. And our strong commitment to knowledge management and refining our outsourcing templates further solidifies our communication effectiveness.
The benefits of these skills and knowledge base are evident in some of the recent work we have done:A leading PC company and branded integrator entered into a $400 million IT and business process (HR and Finance and Accounting) outsourcing transaction which, together with other new product fulfillment initiatives, is expected to generate up to $130 million of annual savings The second largest brewery in the U.S. entered into a $150 million full-scope IT outsourcing transaction for domestic IT services and, on behalf of its parent company, a related strategic alliance agreement for worldwide IT services A leading optical testing equipment manufacturer entered into a $300 million IT outsourcing transaction as part of an overall reengineering effort to cut costs and focus on its core business A national healthcare and consumer services company entered into related full-scope IT and application development and maintenance agreements valued at $1.2 billion and expected to generate up to $400 million in savings over the life of the agreements A leading designer of digital management and storage solutions divested a manufacturing facility and entered into a related manufacturing services agreement in order to drive cost efficiencies and allow the company to focus on its core strengths Global connections
Global representation is important when managing outsourcing transactions. Our team members are located throughout Cooley’s integrated network of offices: Palo Alto, San Diego and San Francisco, California; Broomfield, Colorado; Reston, Virginia and Washington, DC. Add to this our strategic relationships with leading technology lawyers in the U.K., Europe and Asia, and we have the worldwide capability to handle complex outsourcing transactions almost anywhere.
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